jcpenney pay my bill by phone

Customers can shop online from the JCPenney website with Discover, Visa, MasterCard, Payment can also be made by JCPenney gift card or JCP credit card. When I attempt to add JCPenney as an online bill it is added but states. Log in to your JCPenney credit card account online to pay your bills, check your FICO score, sign up for paperless billing, and manage your account 21,911.
jcpenney pay my bill by phone

Jcpenney pay my bill by phone -

JCP&L Encourages Customers to Arrange Payment Plans and Bill Assistance to Avoid Unmanageable Balances

MORRISTOWN, N.J., Aug. 17, 2020 -- Residential and business customers of Jersey Central Power and Light (JCP&L), a subsidiary of FirstEnergy Corp. (NYSE: FE), who are having difficulty making ends meet are encouraged to contact their utility now to enroll in payment plans or bill assistance programs. While shut-offs for nonpayment are temporarily suspended due to the pandemic, establishing an affordable payment arrangement or obtaining assistance can help keep balances manageable during this difficult time.

"We understand many customers are in a difficult financial situation because of the pandemic," said Michelle Henry, vice president of customer service at FirstEnergy. "Customers who have lost income during this crisis may be eligible for assistance that was unavailable to them before."

Customer service representatives are available to assist residential customers with manageable payment arrangements and can provide customers with information on needs-based assistance programs. These programs may include forgiveness of all or part of a customer's overdue balance, helping them to avoid a large bill that would otherwise be due when the temporary suspension on shutoffs ends.

Customers of JCP&L may be eligible for one or more of the following programs:

  • Universal Service Fund Programs (USF): USF helps make energy bills more affordable by offering eligible customers a monthly bill credit. This credit is based on household income and energy burden. USF may also offer utility account debt forgiveness for first-time applicants. USF is a statewide program administered by the New Jersey Department of Human Services. To apply call 2-1-1 or visit the DCAid screening tool.

  • Low Income Energy Assistance Program (LIHEAP/HEAP): The Home Energy Assistance Program (HEAP) helps income-eligible residents with their heating and cooling bills and makes provisions for emergency heating system services and emergency fuel assistance within the Home Energy Assistance Program. To apply call 2-1-1 or visit the DCAid screening tool.

  • Lifeline: Lifeline provides funding for utility bills (electric and natural gas) for qualifying disabled persons and senior citizens. Applications must be made annually to receive the benefit. The Lifeline benefit applies only to the customer's primary residence and must be in the customer's or the customer's spouse's name. To apply call 609-588-7182 or visit the Lifeline Website.

  • Payment Assistance for Gas & Electric(PAGE): PAGE helps low- to moderate-income customers in New Jersey who are struggling to pay their electric and natural gas bills. The PAGE energy assistance program benefits homeowners and renters who have not received help from the Universal Service Fund in the past 6 months or from the Home Energy Assistance Program within the last heating season. The household must also have a documented notice of overdue payment for gas and/or electric service and have a past history of making regular payments toward their utility bills. To apply call 732-982-8710 or visit NJPowerOn Website.

  • Comfort Partners Programs: The Comfort Partners Program is a free energy savings and education program for income eligible customers. The program helps customers save energy and money by reducing their electric bills by installing energy conservation measures in the home and by educating family members on their energy and conservation choices. Participation is prioritized based on the customer's energy consumption. There are household income requirements and other program qualifications. To apply call 800-915-8309 or visit the Comfort Partner Webpage.

  • 2-1-1 Helpline: This nationwide resource and information helpline identifies locally available programs that may assist customers with utility bills or other needs. For more information dial 211, text your ZIP code to 898211 or visit the 211 Website.

Additional program information is available at

JCP&L also has established a customer service team dedicated to assisting business and commercial customers. This team can provide helpful information on available assistance programs and offer payment arrangements if needed. To explore these programs, please contact your utility company and ask to speak with a member of the Small Business Team. JCP&L's customer service number is 1-800-962-0383.

JCP&L serves 1.1 million New Jersey customers in the counties of Burlington, Essex, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic, Somerset, Sussex, Union and Warren.  Follow JCP&L on Twitter @JCP_L, on Facebook at or online at

FirstEnergy is dedicated to safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York. The company's transmission subsidiaries operate approximately 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions. Follow FirstEnergy online at Follow FirstEnergy on Twitter: @FirstEnergyCorp.



COVID-19 continues to claim big retailers.

As the outbreak forcibly closed stores and restaurants, companies that struggled and teetered on the verge of existence pre-pandemic are beginning to file for bankruptcy.

Since the beginning of the year, the following retailers and brands have filed for bankruptcy.

  • Hertz

  • J.Crew

  • JCPenney

  • Pier 1

  • Neiman Marcus

  • Papyrus

  • Modell's Sporting Goods

  • True Religion

If your favorite retailer or company becomes the next casualty, what happens to any gift cards or store credit cards that you have? Here’s what you need to know.

Woman using the credit card at the Shopping Mall spread payments for products and services,

Gift cards: Use it or lose it

For the 50% of Americans who are sitting on more than $20 billion in unused gift cards and other store credits, or $167 on average per person, the coronavirus pandemic is now forcing your hand to spend that money before it might be too late.

Saving that money for a rainy day or accumulating cards to offset the cost of a big-ticket purchase typically sounds prudent, but those rules don’t apply when a retailer is going under.

This is the time you want to spend as soon as possible, said Ted Rossman, industry analyst at and Bankrate. Gift card values don’t appreciate over time plus inflation can eat away at the value. Once you receive a gift card— even if the store is stable— Rossman said it’s best to plan your purchase and spend it.

A selection of gift cards in a store in New York on Tuesday, March 8, 2016. (Photo: Richard Levine/Corbis via Getty Images)

Matt Schulz, chief credit analyst at LendingTree, also agreed and said “the best thing you can do is find a way to spend [a gift card.]” Unredeemed gift cards or store credit is tantamount to burning cash.

But not every bankruptcy affects gift cards nor does it mean that the store or restaurant will go out of business and become a relic of a bygone era. Some bankruptcies are about reorganizing debts from real estate or inventory, and the store doesn’t actually go out of business.

Yahoo Money sister site Cashay has a weekly newsletter.

In other cases, stores do go out of business. When this happens, there’s sometimes a deadline to use gift cards that precedes the official closing date. Toys “R” Us, for example, stopped accepting gift cards in April 2018, but didn’t officially close its doors until June 2018.

Wobbly retailers fall into three categories that increase in severity: at-risk, filed and trying to reorganize, and destined to liquidate. Technically, gift cards represent liabilities because the store’s money is owed to its customers, but these are a low priority in the bankruptcy pecking order if you file a claim, Rossman said.

Store cards: You still must pay

Woman paying for jewelry with contactless payment technology in a clothes store

A store’s financial misfortune does not signal a spending free-for-all. Even if it files for bankruptcy and ultimately shutters, you still have to pay your full balance on your store credit card.

“Don’t make the mistake of thinking that your debt will be wiped clean because the store has closed,” Schulz told Cashay. “If you do, you’ll find out the hard way just how wrong you are.”

Yahoo Money sister site Cashay has a weekly newsletter.

Store credit cards are always backed by a lender, typically a bank, so even if the store ceases to exist, the bank will still collect on its debts. Stiffing the bank on your bill means your credit score also will take a serious dent, meaning it will be harder for you to secure credit lines in the future.

Rewards: Use them!

If your credit card from a store that’s going belly up has accumulated rewards or points, those too will be forfeited by a certain date. But you may have time to redeem them before losing them.

For instance, Hertz is still honoring vouchers and rewards points. Last year when Sears filed for bankruptcy protection, it still honored its generous rewards program because the program, its remaining stores, and other assets were sold to a new company controlled by Edward Lampert, the former Sears CEO and a hedge fund manager.

In some cases, the program’s terms may change under bankruptcy. That can happen to an airline’s frequent flyer program. That could mean more black-out dates or increasing the number of miles needed to get a free ticket. In any case, it’s always better use the rewards sooner rather than later.

Stephanie is a reporter for Yahoo Money and Cashay, a new personal finance website. Follow her on Twitter @SJAsymkos.

Read more information and tips in our Credit cards section

Read more personal finance information, news, and tips on Cashay

Follow Cashay on Instagram, Twitter, and Facebook


What our customers are saying

For Retailers provides information about and access to accounts and financial services provided by Citibank, N.A. and its affiliates in the United States and its territories. It does not, and should not be construed as, an offer, invitation or solicitation of services to individuals outside of the United States.

Terms, conditions and fees for accounts, products, programs and services are subject to change. Not all accounts, products, and services as well as pricing described here are available in all jurisdictions or to all customers. Your eligibility for a particular product and service is subject to a final determination by Citibank. Your country of citizenship, domicile, or residence, if other than the United States, may have laws, rules, and regulations that govern or affect your application for and use of our accounts, products and services, including laws and regulations regarding taxes, exchange and/or capital controls that you are responsible for following.

The products, account packages, promotional offers and services described in this website may not apply to customers of International Personal Bank U.S. in the Citigold® Private Client International, Citigold® International, Citi International Personal, Citi Global Executive Preferred, and Citi Global Executive Account Packages.


Select Your Residential State

Skip to main content
  • Online Bill Payment

    Make paying bills as painless as possible

    Welcome no stamps, no check writing, and no mailing…all for free. Move on to 21st-century bill paying with our convenient, easy-to-use, online bill payment.

    Learn more about eBills

What You Get

  • This free service lets you pay virtually anyone

    Pay Virtually Anyone

    Easily pay any person or business in the U.S., Puerto Rico, Guam and the U.S. Virgin Islands.* Need to make international payments? Simply choose Citibank® Global Transfers or Citibank Wire Transfers.

    *Many government agencies do not accept electronic payments initiated from online banking websites. If you choose to submit online payments that are fulfilled via check to a government agency, we are not responsible for any fees you may incur as a result of a late delivery of a check through the postal system.

     in the U.S. It's fast—you can pay all your bills in minutes—easy to use, and comes with an Online Bill Payment Promise, so you'll know that your bills will be paid on time.
    View eBill Participating Merchants

Relationship Rewards

A bill payment can help you earn monthly ThankYou® Points when it is sent from a checking account enrolled in Citi ThankYou® Rewards .

Learn how you can earn rewards for your banking relationshipFootnote 1.

Citi Online Bill Payment comes with time-saving features including:

  • One-time payments

    One-Time Payments

    Simple to do and undo. Need to change or cancel a one-time payment? Just do so by 11:59 p.m. ET prior to the scheduled payment date.

    scheduled from the next day up to one year in advance.
  • Express payments

    Express Payments

    Quickly allows you to select payees and pay up to 12 at once.

    let you pay multiple bills at once
  • Recurring Payments

    Recurring Payments

    We've all got those bills we pay every single month for the same amount-like car payments and cable bills. Why not simply set up a recurring payment and be done? Just specify the amount, frequency and duration of each payment. You can even easily change or cancel the next or all future payments with a click of the keyboard (just do so by 11:59 p.m. ET prior to the scheduled payment date).

    for ongoing bills (like rent), so you don't have to remember each time they're due
  • Bill Payment Alerts

    Bill Payment Alerts

    Convenient online bill payment alerts give you the info you need, how you need it—via text or email. You'll know:

    • Which payments cleared on the prior business day
    • Which payments have not cleared in 15 calendar days
    • If there are insufficient funds (we try to make the payment 3 times, giving you time to add funds to checking)
    • Which payments have been set up or changed
    • When it's 2 days before any scheduled payment
    inform you when there are insufficient funds in checking, so you have time to make adjustments
  • Bill payment check images

    Bill Payment Check Images

    You can view and print an online bill payment Check image by signing on and going to the Payment History detail page for your payee. Note: Check images will be available 1 business day after they reach Cleared status.

    as proof of payment
  • Payee spending report shows how much you've spent on each payee this year and last
  • eBills lets you receive, view and manage your bills on Citi Online.

  • Online Bill Pay With Points lets you use the ThankYou® Points you've already earned toward your bill payments. Thank You Points cannot be used for bill payments toward any accounts with Citibank or a Citibank affiliate or for express or recurring payments.
  • Plus, Online Bill Payment can help you earn monthly ThankYou® Points when you pay from a checking account enrolled in Citi® ThankYou® Rewards.

    ThankYou Points

    Citi® ThankYou® Rewards is a rewards program that allows you to get points each month just for banking with us.

    Each month you can get points for your checking account relationship based on:

    • the type of checking account package you have and whether it's active (i.e., if at least one credit or debit transaction has been made from the enrolled account);
    • the number of qualifying linked products and services that you have and use.
    Learn More about ThankYou PointsFootnote 1

How It Works

Online Bill Payment is available to all Citi Online customers with a checking account—no need to enroll.

The first step is to set up your payee list. Select the people and businesses you pay frequently from an extensive list of merchants, many of whom accept electronic payments (received within two business days). Need to add your own personal payees? We'll put the check in the mail for you(received within 5-7 business days).

Then simply choose between a one-time or recurring payment and you’re done. That's it!


  • "This company is great. I was able to get my beautiful furniture."


    Conyers, GA

    jcpenney pay my bill by phone

  • 3 Replies to “Jcpenney pay my bill by phone”

    1. @Paul Briscoe Haha, timing is the ultimate problem and it has always been! Do you think that economists managed to accurately predict crash on the Dotcom bubble, Credit crunch of 2007, Bitcoin slump? Everyone always think that they have at least 2, 3, 5 years of the freeride on the trend, ALWAYS... and then something small happens that is causing in effect a chain reaction on the market and leads to a massive crash and recession.

    Leave a Reply

    Your email address will not be published. Required fields are marked *