Jcpenney pay my bill by phone -
JCP&L Encourages Customers to Arrange Payment Plans and Bill Assistance to Avoid Unmanageable Balances
MORRISTOWN, N.J., Aug. 17, 2020 -- Residential and business customers of Jersey Central Power and Light (JCP&L), a subsidiary of FirstEnergy Corp. (NYSE: FE), who are having difficulty making ends meet are encouraged to contact their utility now to enroll in payment plans or bill assistance programs. While shut-offs for nonpayment are temporarily suspended due to the pandemic, establishing an affordable payment arrangement or obtaining assistance can help keep balances manageable during this difficult time.
"We understand many customers are in a difficult financial situation because of the pandemic," said Michelle Henry, vice president of customer service at FirstEnergy. "Customers who have lost income during this crisis may be eligible for assistance that was unavailable to them before."
Customer service representatives are available to assist residential customers with manageable payment arrangements and can provide customers with information on needs-based assistance programs. These programs may include forgiveness of all or part of a customer's overdue balance, helping them to avoid a large bill that would otherwise be due when the temporary suspension on shutoffs ends.
Customers of JCP&L may be eligible for one or more of the following programs:
- Universal Service Fund Programs (USF): USF helps make energy bills more affordable by offering eligible customers a monthly bill credit. This credit is based on household income and energy burden. USF may also offer utility account debt forgiveness for first-time applicants. USF is a statewide program administered by the New Jersey Department of Human Services. To apply call 2-1-1 or visit the DCAid screening tool.
- Low Income Energy Assistance Program (LIHEAP/HEAP): The Home Energy Assistance Program (HEAP) helps income-eligible residents with their heating and cooling bills and makes provisions for emergency heating system services and emergency fuel assistance within the Home Energy Assistance Program. To apply call 2-1-1 or visit the DCAid screening tool.
- Lifeline: Lifeline provides funding for utility bills (electric and natural gas) for qualifying disabled persons and senior citizens. Applications must be made annually to receive the benefit. The Lifeline benefit applies only to the customer's primary residence and must be in the customer's or the customer's spouse's name. To apply call 609-588-7182 or visit the Lifeline Website.
- Payment Assistance for Gas & Electric(PAGE): PAGE helps low- to moderate-income customers in New Jersey who are struggling to pay their electric and natural gas bills. The PAGE energy assistance program benefits homeowners and renters who have not received help from the Universal Service Fund in the past 6 months or from the Home Energy Assistance Program within the last heating season. The household must also have a documented notice of overdue payment for gas and/or electric service and have a past history of making regular payments toward their utility bills. To apply call 732-982-8710 or visit NJPowerOn Website.
- Comfort Partners Programs: The Comfort Partners Program is a free energy savings and education program for income eligible customers. The program helps customers save energy and money by reducing their electric bills by installing energy conservation measures in the home and by educating family members on their energy and conservation choices. Participation is prioritized based on the customer's energy consumption. There are household income requirements and other program qualifications. To apply call 800-915-8309 or visit the Comfort Partner Webpage.
- 2-1-1 Helpline: This nationwide resource and information helpline identifies locally available programs that may assist customers with utility bills or other needs. For more information dial 211, text your ZIP code to 898211 or visit the 211 Website.
Additional program information is available at firstenergycorp.com/billassist.
JCP&L also has established a customer service team dedicated to assisting business and commercial customers. This team can provide helpful information on available assistance programs and offer payment arrangements if needed. To explore these programs, please contact your utility company and ask to speak with a member of the Small Business Team. JCP&L's customer service number is 1-800-962-0383.
JCP&L serves 1.1 million New Jersey customers in the counties of Burlington, Essex, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic, Somerset, Sussex, Union and Warren. Follow JCP&L on Twitter @JCP_L, on Facebook at www.facebook.com/JCPandL or online at www.jcp-l.com.
FirstEnergy is dedicated to safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York. The company's transmission subsidiaries operate approximately 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions. Follow FirstEnergy online at www.firstenergycorp.com. Follow FirstEnergy on Twitter: @FirstEnergyCorp.
COVID-19 continues to claim big retailers.
As the outbreak forcibly closed stores and restaurants, companies that struggled and teetered on the verge of existence pre-pandemic are beginning to file for bankruptcy.
Since the beginning of the year, the following retailers and brands have filed for bankruptcy.
Modell's Sporting Goods
If your favorite retailer or company becomes the next casualty, what happens to any gift cards or store credit cards that you have? Here’s what you need to know.
Gift cards: Use it or lose it
For the 50% of Americans who are sitting on more than $20 billion in unused gift cards and other store credits, or $167 on average per person, the coronavirus pandemic is now forcing your hand to spend that money before it might be too late.
Saving that money for a rainy day or accumulating cards to offset the cost of a big-ticket purchase typically sounds prudent, but those rules don’t apply when a retailer is going under.
This is the time you want to spend as soon as possible, said Ted Rossman, industry analyst at CreditCards.com and Bankrate. Gift card values don’t appreciate over time plus inflation can eat away at the value. Once you receive a gift card— even if the store is stable— Rossman said it’s best to plan your purchase and spend it.
Matt Schulz, chief credit analyst at LendingTree, also agreed and said “the best thing you can do is find a way to spend [a gift card.]” Unredeemed gift cards or store credit is tantamount to burning cash.
But not every bankruptcy affects gift cards nor does it mean that the store or restaurant will go out of business and become a relic of a bygone era. Some bankruptcies are about reorganizing debts from real estate or inventory, and the store doesn’t actually go out of business.
In other cases, stores do go out of business. When this happens, there’s sometimes a deadline to use gift cards that precedes the official closing date. Toys “R” Us, for example, stopped accepting gift cards in April 2018, but didn’t officially close its doors until June 2018.
Wobbly retailers fall into three categories that increase in severity: at-risk, filed and trying to reorganize, and destined to liquidate. Technically, gift cards represent liabilities because the store’s money is owed to its customers, but these are a low priority in the bankruptcy pecking order if you file a claim, Rossman said.
Store cards: You still must pay
A store’s financial misfortune does not signal a spending free-for-all. Even if it files for bankruptcy and ultimately shutters, you still have to pay your full balance on your store credit card.
“Don’t make the mistake of thinking that your debt will be wiped clean because the store has closed,” Schulz told Cashay. “If you do, you’ll find out the hard way just how wrong you are.”
Store credit cards are always backed by a lender, typically a bank, so even if the store ceases to exist, the bank will still collect on its debts. Stiffing the bank on your bill means your credit score also will take a serious dent, meaning it will be harder for you to secure credit lines in the future.
Rewards: Use them!
If your credit card from a store that’s going belly up has accumulated rewards or points, those too will be forfeited by a certain date. But you may have time to redeem them before losing them.
For instance, Hertz is still honoring vouchers and rewards points. Last year when Sears filed for bankruptcy protection, it still honored its generous rewards program because the program, its remaining stores, and other assets were sold to a new company controlled by Edward Lampert, the former Sears CEO and a hedge fund manager.
In some cases, the program’s terms may change under bankruptcy. That can happen to an airline’s frequent flyer program. That could mean more black-out dates or increasing the number of miles needed to get a free ticket. In any case, it’s always better use the rewards sooner rather than later.
Stephanie is a reporter for Yahoo Money and Cashay, a new personal finance website. Follow her on Twitter @SJAsymkos.
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3 Replies to “Jcpenney pay my bill by phone”
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