bank of america phone number usa

PNC Bank offers a wide range of personal banking services including As we welcome BBVA USA customers, our Customer Care Center is Mobile App. Bank. Speak with a representative in our Member Support Center. Local: 316.265.3272 (for more see Log in to digital banking and navigate to "Message Center". This Card is the property of and is issued by Bank of America, N.A. pursuant to a license from Visa U.S.A. Inc. Visa is a registered trademark of Visa U.S.A.

Bank of america phone number usa -

United States of America

In the United States, Scotiabank has been operating for over 100 years and serves clients through teams of Relationship Managers and Product Specialists working together to offer multi-product solutions to clients' financial needs. In addition to our strong Corporate Banking experience, we offer an expanded U.S. equities platform and Global Fixed Income platform. We also have Primary Dealer status in several key countries including the U.S. Scotiabank's offices in the U.S. do not provide retail or consumer deposit, account, or cash services and cannot assist with account inquires or servicing needs of retail accounts held in other countries.

Regulatory Disclosures

New York

250 Vesey Street,
23rd & 24th floors
New York, NY 10281
T 1.212.225.5000
F 1.212.225.5090

Boston

75 State Street, 28th Floor
Boston, MA 
USA 02109
(Institutional Equity only) 
T 617.330.9400
F 617.330.1478

Houston
711 Louisiana Street, Suite 1400
Houston, TX 77002
T 1.713.752.0900
F 1.713.752.2425

New Orleans (Scotia Howard Weil)
1100 Poydras Street
Suite 3500 Energy Centre
New Orleans, LA 70163
T 1.504.582.2500

Источник: https://www.scotiabank.com/global/en/country/united-states-of-america.html

Bank of America Online Banking & Bill Pay Customer Service

Get it on the App Store
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can text a download link directly to your phone

By providing your mobile number you are consenting to receive a text message. Text message fees may apply from your carrier. Text messages may be transmitted automatically.

Apple, the Apple logo, iPhone, iPad, Apple Watch and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Get it on the App Store
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can send you a link by email

Apple, the Apple logo, iPhone, iPad, Apple Watch and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Get it on Google Play
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can text a download link directly to your phone

By providing your mobile number you are consenting to receive a text message. Text message fees may apply from your carrier. Text messages may be transmitted automatically.

Android is a trademark of Google Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd.

Get the mobile banking app

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their polices.

Continue

We've sent you a download link

We sent an email with the download link to

We sent a text message with the download link to

We couldn't send the link

We're sorry we weren't able to send you the download link. Please try again, or use your mobile device to get the app from its app store.

Источник: https://www.bankofamerica.com/customer-service/contact-us/online-banking/

Bank of America Hours

Banking / Banks

Bank of America retail location in Raleigh, NC

Sharkshock / Shutterstock.com

Bank of America is one of the world’s largest financial companies, with about 66 million consumer and small business customers. Its abundance of brick-and-mortar locations and banking resources landed them a spot as one of GOBankingRates’ best national banks of 2021.

Read on to find out when Bank of America branches are open for business:

Bank of America Hours for Normal Days

Bank of America hours vary by branch, so if you’re planning on making a trip to a branch, your best bet is to search for your nearest Bank of America location online and verify the hours it’s open. During the pandemic, many Bank of America branches are operating on reduced opening hours to allow for additional cleaning and others are temporarily closed, so be sure to check the hours before heading out to a financial center.

Before the pandemic, Bank of America was typically open on weekdays from 9 a.m. to 5 p.m. or 6 p.m. During the pandemic, some branches are opening later at 10 a.m. and closing earlier at 4 p.m.On Saturdays, its hours usually follow a schedule of either 9 a.m. to 2 p.m. or 10 a.m. to 2 p.m., though some branches are closed on Saturday. ATMs are open 24 hours a day, seven days a week.

Is Bank of America Open 7 Days a Week?

Most Bank of America locations are open six days a week, Monday through Saturday. If you need to do any banking on a Sunday, you’ll have to make do with an ATM or by using your online account or mobile app.

Is Bank of America Open on the Weekends?

Most Bank of America branches are open on Saturday, but not all are. Be sure to check your local branch online or by phone to find out its Saturday hours. No Bank of America locations are open on Sunday. Keep in mind that Bank of America ATMs are open 24 hours and you can perform many of the same banking tasks at an ATM as you can in a financial center, such as deposits and cash withdrawals.

Bank of America Hours for Holidays

Bank of America holiday hours follow the same schedule as most other national banks, which means branches are closed on federal holidays. Use this table to find out Bank of America’s holiday closings in 2021:

Bank of America Holiday Schedule 2021
New Year’s Day — Jan. 1Closed
Martin Luther King, Jr. Day — Jan. 18Closed
Valentine’s Day — Feb. 14Open
Presidents’ Day — Feb. 15Closed
St. Patrick’s Day — March 17Open
Memorial Day — May 31Closed
Independence Day — July 4*Closed*
Labor Day — Sept. 6Closed
Columbus Day — Oct. 11Closed
Halloween — Oct. 31Closed
Veterans Day — Nov. 11Closed
Thanksgiving Day — Nov. 25Closed
Black Friday — Nov. 26Open
Christmas Eve (daytime) — Dec. 24Open
Christmas Day — Dec. 25Closed

July 4 falls on a Sunday this year, so Bank of America branches will be closed on that day. If a holiday falls on a Sunday, branches typically close the following Monday. This year, they will be closed on July 5th to observe the holiday.

How To Bank With Bank of America Outside of Business Hours

If you’re in need of banking services outside of Bank of America’s normal business hours, you can still handle certain tasks. Visit a Bank of America ATM to check your balance, d6posit checks, deposit cash and withdraw cash. You can also use your online account or mobile banking app to check your account balances, deposit checks, make transfers, pay bills and more. The virtual assistant, Erica, should be able to answer any questions you may have.

Bank of America Contact Information

To receive customer service assistance for checking and savings account issues — including general account information, reporting a lost or stolen debit card and opening an account — call these numbers:

  • 800-432-1000 for U.S. callers
  • 1-315-724-4022 for international callers
  • 800-688-6086 for Spanish-speaking callers

Customer service agents are available Monday through Friday from 8 a.m. to 11 p.m. EST. On weekends, hours are 8 a.m. to 8 p.m. EST.

You can also reach out to Bank of America on Twitter @BofA_Help, or privately message them on Facebook.

For any other issues, visit Bank of America’s website for the appropriate contact information.

Information accurate as of Dec. 3, 2021.

About the Author

Levi joined GOBankingRates in 2019. He's found success in financial, political and military lifestyle writing, with work appearing on MSN, Yahoo Finance, OurMilitary.com and more. With a background in narrative writing, he enjoys turning interesting conversations into impactful content.

Источник: https://www.gobankingrates.com/banking/banks/bank-of-america-hours/

Bonus Offer

Offer is valid on new accounts only. To qualify, company must spend $3,000 within the first three months of account opening to receive the bonus. 10,000 bonus points will be credited within 60 days of qualification under the description: Commercial Spend Bonus.

Earning Points

Base Rewards Tier: Earns (i) one (1) point for each dollar you spend for net retail purchases (gross retail purchases less any returns or credits), (ii) three (3) points for each dollar you spend for net retail purchases in the follow rewards category: gas stations (2 additional points on top of the 1 point per dollar earned on net retail purchases), (iii) two (2) points for each dollar you spend for net retail purchases in the following rewards categories: restaurants and travel (airlines, auto rental, and lodging) (1 additional point on top of the 1 point per dollar earned on net retail purchases).

Rewards Categories: Merchants who accept Visa credit cards are assigned a merchant code, which is determined by the merchant or its processor in accordance with Visa procedures based on the kinds of products and services they primarily sell. We group similar merchant codes into categories for purposes of making reward offers to you. We make every effort to include all relevant merchant codes in our rewards categories. However, even though a merchant or some of the items that it sells may appear to fit within a rewards category, the merchant may not have a merchant code in that category. When this occurs, purchases with that merchant won't qualify for rewards offers on purchases in that category.

Businesses may earn up to 10,000 points per calendar month, excluding bonus points. Points earned are available for redemption for a 3 year term. Points expiring during the year will be cleared from the Program Account on the last day of the month in which they expire.

Rewards Redemption

Businesses in the Base Rewards Tier may redeem points for (i) cash back to a First Citizens checking or savings account or credit card statement credits, (ii) credit towards a First Citizens personal loan or mortgage principal, (iii) Pay Me Back statement credits, (iv) travel rewards, including airline tickets, hotel, car rentals, cruises and tours, (v) retail gift cards and certificates and (vi) merchandise and (vii) donations.

These Terms are only a summary. Other restrictions and requirements apply. The full First Citizens Rewards® Program Rules will be provided upon enrollment and are accessible via the program website at FirstCitizensRewards.com at log in.

Program Rules are subject to change or cancellation without notice.

Источник: https://www.firstcitizens.com/

Bank of America Small Business Customer Service

Contact us about

We provide banking solutions to help you manage your finances whenever and wherever.

Need to Deposit Checks?

Mobile Check Deposit is here to help. This solution allows you to deposit checks from the comfort of your own home! Don't have the mobile app? Get the Mobile App here.

Want us to walk you through it?
Show me how to deposit checks in Mobile Banking

Need to send payments quickly?

Zelle can help. Send and receive payments securely with Zelle, using a phone number or email address with no additional charges.

Need to understand your cash flow?

Cash Flow Monitor is perfect for you. Use our innovative dashboard with graphs, insights, and projections to help gather a complete financial picture. Simplify your view even more with connected apps like QuickBooks, ADP, and Google. We are making it easier to get your finances all in one place.

Are you not enrolled?

Enroll in Online Banking or Download our Mobile App.

Learn more about Mobile and Online Banking with videos and other resources to help you make smart decisions.



FAQs

Expand all panels
Most popular FAQs , open
Expand all panels
Who should I call if I have a general banking question? , open

If you have a general question about an existing checking, savings, credit card or business services account, call 888.BUSINESS (888.287.4637). If you would like to open a new account, call 866.283.4075. Customer service representatives are waiting to help you at both numbers.

What do I do if I suspect fraud has occurred on my account? , open

If you suspect your information has been compromised:

  • Contact us immediately to report fraudulent activity and close all accounts that were tampered with or fraudulently established
  • Consider filing a police report depending on the level of fraud, and ensure you have the report ready if needed for proof with creditors
  • Visit the Identity Theft Resource Center layer, a nonprofit for U.S. consumers, for step-by-step instructions, form letters and other resources for theft resolution
  • File a complaint with the Federal Trade Commission layer (FTC). The FTC maintains a database of identity theft cases used by U.S. law enforcement agencies for investigations.
  • Consider placing a credit freeze on your credit report from each of the credit bureau reporting agencies by contacting them over the internet or by phone

If you've been the victim of identity theft, we're here to help. If you have a small business credit or debit card with us, we'll cancel your card and issue a replacement immediately (you won’t be liable for any fraudulent activity). Our page on resolving identity theft has additional information and steps for you to follow that you should find helpful.

View all small business FAQs »

Источник: https://www.bankofamerica.com/customer-service/contact-us/small-business-banking/

You can watch a thematic video

Bank of america phone number usa -

Spring into mortgage savings with low rates.

Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC.

Mortgage and home equity products are offered in the U.S. by HSBC Bank USA, N.A. and are only available for property located in the U.S. Subject to credit approval. Borrowers must meet program qualifications. Programs are subject to change. Geographic and other restrictions may apply. Discounts can be cancelled or are subject to change at any time and cannot be combined with any other offer or discount.

HSBC Global Money Account is a prepaid, multi-currency account available on our the HSBC Mobile Banking App for customers who maintain an HSBC consumer deposit account.

Data rate charges from your service provider may apply.  HSBC Bank USA, N.A. is not responsible for these charges.  Camera-in device required to be able to utilize HSBC Mobile Check Deposit. Deposit amount limits may apply.  HSBC Mobile Banking App is available for iPhone®, iPad®, AndroidTM devices and must be downloaded from the App StoreSM or Google PlayTM.

iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

Android and Google Play are trademarks of Google LLC.

App Store is a service mark of Apple Inc.

United States persons are subject to U.S. taxation on their worldwide income and may be subject to tax and other filing obligations with respect to their U.S. and non-U.S. accounts. U.S. persons should consult a tax adviser for more information.

HSBC commissioned this article as part of our Beyond Banking initiative.  While HSBC is pleased to offer this Beyond Banking article as an educational service to our customers, HSBC does not guarantee, warrant or recommend the opinion or advice or the product and/or services offered or mentioned in this article.  Any opinions, judgments, advice, statements, services, offers or other information presented within a Beyond Banking article are those of a third party and not HSBC.

For clients located outside of the U.S. - Our products and services are not specifically directed at individuals located in the European Union. Our U.S. representatives, as well as our public website, us.hsbc.com, provide products and services governed by U.S. laws and regulations. Our products and services, as well as their specific terms and conditions, are subject to change and may not be available in all territories or to all customers. If you are not located in the U.S., the laws and regulations of your country of residence could affect the offering, negotiation, discussion, provision, and/or use of HSBC U.S. products and services. If you are not a U.S. resident, please read the specific cross-border product and service disclaimers, which are available on the Cross Border Disclosure page of our public website at www.us.hsbc.com/crossborder.

Источник: https://www.us.hsbc.com/

Bank of America Online Banking & Bill Pay Customer Service

Get it on the App Store
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can text a download link directly to your phone

By providing your mobile number you are consenting to receive a text message. Text message fees may apply from your carrier. Text messages may be transmitted automatically.

Apple, the Apple logo, iPhone, iPad, Apple Watch and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Get it on the App Store
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can send you a link by email

Apple, the Apple logo, iPhone, iPad, Apple Watch and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Get it on Google Play
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can text a download link directly to your phone

By providing your mobile number you are consenting to receive a text message. Text message fees may apply from your carrier. Text messages may be transmitted automatically.

Android is a trademark of Google Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd.

Get the mobile banking app

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their polices.

Continue

We've sent you a download link

We sent an email with the download link to

We sent a text message with the download link to

We couldn't send the link

We're sorry we weren't able to send you the download link. Please try again, or use your mobile device to get the app from its app store.

Источник: https://www.bankofamerica.com/customer-service/contact-us/online-banking/

Bank of America Small Business Customer Service

Contact us about

We provide banking solutions to help you manage your finances whenever and wherever.

Need to Deposit Checks?

Mobile Check Deposit is here to help. This solution allows you to deposit checks from the comfort of your own home! Don't have the mobile app? Get the Mobile App here.

Want us to walk you through it?
Show me how to deposit checks in Mobile Banking

Need to send payments quickly?

Zelle can help. Send and receive payments securely with Zelle, using a phone number or email address with no additional charges.

Need to understand your cash flow?

Cash Flow Monitor is perfect for you. Use our innovative dashboard with graphs, insights, and projections to help gather a complete financial picture. Simplify your view even more with connected apps like QuickBooks, ADP, and Google. We are making it easier to get your finances all in one place.

Are you not enrolled?

Enroll in Online Banking or Download our Mobile App.

Learn more about Mobile and Online Banking with videos and other resources to help you make smart decisions.



FAQs

Expand all panels
Most popular FAQs , open
Expand all panels
Who should I call if I have a general banking question? , open

If you have a general question about an existing checking, savings, credit card or business services account, call 888.BUSINESS (888.287.4637). If you would like to open a new account, call 866.283.4075. Customer service representatives are waiting to help you at both numbers.

What do I do if I suspect fraud has occurred on my account? , open

If you suspect your information has been compromised:

  • Contact us immediately to report fraudulent activity and close all accounts that were tampered with or fraudulently established
  • Consider filing a police report depending on the level of fraud, and ensure you have the report ready if needed for proof with creditors
  • Visit the Identity Theft Resource Center layer, a nonprofit for U.S. consumers, for step-by-step instructions, form letters and other resources for theft resolution
  • File a complaint with the Federal Trade Commission layer (FTC). The FTC maintains a database of identity theft cases used by U.S. law enforcement agencies for investigations.
  • Consider placing a credit freeze on your credit report from each of the credit bureau reporting agencies by contacting them over the internet or by phone

If you've been the victim of identity theft, we're here to help. If you have a small business credit or debit card with us, we'll cancel your card and issue a replacement immediately (you won’t be liable for any fraudulent activity). Our page on resolving identity theft has additional information and steps for you to follow that you should find helpful.

View all small business FAQs »

Источник: https://www.bankofamerica.com/customer-service/contact-us/small-business-banking/

United States of America

In the United States, Scotiabank has been operating for over 100 years and serves clients through teams of Relationship Managers and Product Specialists working together to offer multi-product solutions to clients' financial needs. In addition to our strong Corporate Banking experience, we offer an expanded U.S. equities platform and Global Fixed Income platform. We also have Primary Dealer status in several key countries including the U.S. Scotiabank's offices in the U.S. do not provide retail or consumer deposit, account, or cash services and cannot assist with account inquires or servicing needs of retail accounts held in other countries.

Regulatory Disclosures

New York

250 Vesey Street,
23rd & 24th floors
New York, NY 10281
T 1.212.225.5000
F 1.212.225.5090

Boston

75 State Street, 28th Floor
Boston, MA 
USA 02109
(Institutional Equity only) 
T 617.330.9400
F 617.330.1478

Houston
711 Louisiana Street, Suite 1400
Houston, TX 77002
T 1.713.752.0900
F 1.713.752.2425

New Orleans (Scotia Howard Weil)
1100 Poydras Street
Suite 3500 Energy Centre
New Orleans, LA 70163
T 1.504.582.2500

Источник: https://www.scotiabank.com/global/en/country/united-states-of-america.html

Bank of America Hours

Banking / Banks

Bank of America retail location in Raleigh, NC

Sharkshock / Shutterstock.com

Bank of America is one of the world’s largest financial companies, with about 66 million consumer and small business customers. Its abundance of brick-and-mortar locations and banking resources landed them a spot as one of GOBankingRates’ best national banks of 2021.

Read on to find out when Bank of America branches are open for business:

Bank of America Hours for Normal Days

Bank of America hours vary by branch, so if you’re planning on making a trip to a branch, your best bet is to search for your nearest Bank of America location online and verify the hours it’s open. During the pandemic, many Bank of America branches are operating on reduced opening hours to allow for additional cleaning and others are temporarily closed, so be sure to check the hours before heading out to a financial center.

Before the pandemic, Bank of America was typically open on weekdays from 9 a.m. to 5 p.m. or 6 p.m. During the pandemic, some branches are opening later at 10 a.m. and closing earlier at 4 p.m.On Saturdays, its hours usually follow a schedule of either 9 a.m. to 2 p.m. or 10 a.m. to 2 p.m., though some branches are closed on Saturday. ATMs are open 24 hours a day, seven days a week.

Is Bank of America Open 7 Days a Week?

Most Bank of America locations are open six days a week, Monday through Saturday. If you need to do any banking on a Sunday, you’ll have to make do with an ATM or by using your online account or mobile app.

Is Bank of America Open on the Weekends?

Most Bank of America branches are open on Saturday, but not all are. Be sure to check your local branch online or by phone to find out its Saturday hours. No Bank of America locations are open on Sunday. Keep in mind that Bank of America ATMs are open 24 hours and you can perform many of the same banking tasks at an ATM as you can in a financial center, such as deposits and cash withdrawals.

Bank of America Hours for Holidays

Bank of America holiday hours follow the same schedule as most other national banks, which means branches are closed on federal holidays. Use this table to find out Bank of America’s holiday closings in 2021:

Bank of America Holiday Schedule 2021
New Year’s Day — Jan. 1Closed
Martin Luther King, Jr. Day — Jan. 18Closed
Valentine’s Day — Feb. 14Open
Presidents’ Day — Feb. 15Closed
St. Patrick’s Day — March 17Open
Memorial Day — May 31Closed
Independence Day — July 4*Closed*
Labor Day — Sept. 6Closed
Columbus Day — Oct. 11Closed
Halloween — Oct. 31Closed
Veterans Day — Nov. 11Closed
Thanksgiving Day — Nov. 25Closed
Black Friday — Nov. 26Open
Christmas Eve (daytime) — Dec. 24Open
Christmas Day — Dec. 25Closed

July 4 falls on a Sunday this year, so Bank of America branches will be closed on that day. If a holiday falls on a Sunday, branches typically close the following Monday. This year, they will be closed on July 5th to observe the holiday.

How To Bank With Bank of America Outside of Business Hours

If you’re in need of banking services outside of Bank of America’s normal business hours, you can still handle certain tasks. Visit a Bank of America ATM to check your balance, d6posit checks, deposit cash and withdraw cash. You can also use your online account or mobile banking app to check your account balances, deposit checks, make transfers, pay bills and more. The virtual assistant, Erica, should be able to answer any questions you may have.

Bank of America Contact Information

To receive customer service assistance for checking and savings account issues — including general account information, reporting a lost or stolen debit card and opening an account — call these numbers:

  • 800-432-1000 for U.S. callers
  • 1-315-724-4022 for international callers
  • 800-688-6086 for Spanish-speaking callers

Customer service agents are available Monday through Friday from 8 a.m. to 11 p.m. EST. On weekends, hours are 8 a.m. to 8 p.m. EST.

You can also reach out to Bank of America on Twitter @BofA_Help, or privately message them on Facebook.

For any other issues, visit Bank of America’s website for the appropriate contact information.

Information accurate as of Dec. 3, 2021.

About the Author

Levi joined GOBankingRates in 2019. He's found success in financial, political and military lifestyle writing, with work appearing on MSN, Yahoo Finance, OurMilitary.com and more. With a background in narrative writing, he enjoys turning interesting conversations into impactful content.

Источник: https://www.gobankingrates.com/banking/banks/bank-of-america-hours/

Bonus Offer

Offer is valid on new accounts only. To qualify, company must spend $3,000 within the first three months of account opening to receive the bonus. 10,000 bonus points will be credited within 60 days of qualification under the description: Commercial Spend Bonus.

Earning Points

Base Rewards Tier: Earns (i) one (1) point for each dollar you spend for net retail purchases (gross retail purchases less any returns or credits), (ii) three (3) points for each dollar you spend for net retail purchases in the follow rewards category: gas stations (2 additional points on top of the 1 point per dollar earned on net retail purchases), (iii) two (2) points for each dollar you spend for net retail purchases in the following rewards categories: restaurants and travel (airlines, auto rental, and lodging) (1 additional point on top of the 1 point per dollar earned on net retail purchases).

Rewards Categories: Merchants who accept Visa credit cards are assigned a merchant code, which is determined by the merchant or its processor in accordance with Visa procedures based on the kinds of products and services they primarily sell. We group similar merchant codes into categories for purposes of making reward offers to you. We make every effort to include all relevant merchant codes in our rewards categories. However, even though a merchant or some of the items that it sells may appear to fit within a rewards category, the merchant may not have a merchant code in that category. When this occurs, purchases with that merchant won't qualify for rewards offers on purchases in that category.

Businesses may earn up to 10,000 points per calendar month, excluding bonus points. Points earned are available for redemption for a 3 year term. Points expiring during the year will be cleared from the Program Account on the last day of the month in which they expire.

Rewards Redemption

Businesses in the Base Rewards Tier may redeem points for (i) cash back to a First Citizens checking or savings account or credit card statement credits, (ii) credit towards a First Citizens personal loan or mortgage principal, (iii) Pay Me Back statement credits, (iv) travel rewards, including airline tickets, hotel, car rentals, cruises and tours, (v) retail gift cards and certificates and (vi) merchandise and (vii) donations.

These Terms are only a summary. Other restrictions and requirements apply. The full First Citizens Rewards® Program Rules will be provided upon enrollment and are accessible via the program website at FirstCitizensRewards.com at log in.

Program Rules are subject to change or cancellation without notice.

Источник: https://www.firstcitizens.com/
bank of america phone number usa

Spring into mortgage savings with low rates.

Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC.

Mortgage and home equity products are offered in the U.S. by HSBC Bank USA, N.A. and are only available for property located in the U.S. Subject to credit approval. Borrowers must meet program qualifications. Programs are subject to change. Geographic and other restrictions may apply. Discounts foreclosed homes for sale tulsa be cancelled or are subject to change at any time and cannot be combined with any other offer or discount.

HSBC Global Money Account is a prepaid, multi-currency account available on our the HSBC Mobile Banking App for customers who maintain an HSBC consumer deposit account.

Data rate charges from your service provider may apply.  HSBC Bank USA, N.A. is not responsible for these charges.  Camera-in device required to be able to utilize HSBC Mobile Check Deposit. Deposit amount limits may apply.  HSBC Mobile Banking App is available for iPhone®, iPad®, AndroidTM devices and must be downloaded from the App StoreSM or Google PlayTM.

iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

Android and Google Play are trademarks of Google LLC.

App Store is a service mark of Apple Inc.

United States persons are subject to U.S. taxation on their worldwide income and may be subject to tax and other filing obligations with respect to their U.S. and non-U.S. accounts. U.S. persons should consult a tax adviser for more information.

HSBC commissioned this article as part of our Beyond Banking initiative.  While HSBC is pleased to offer this Beyond Banking article as an educational service to our customers, HSBC does not guarantee, warrant or recommend the opinion or advice or the product and/or services offered or mentioned in this article.  Any opinions, judgments, advice, statements, services, offers or other information presented within a Beyond Banking article are those of a third party and not HSBC.

For clients located outside of the U.S. - Our products and services are not specifically directed at individuals located in the European Union. Our U.S. representatives, as well as our public website, us.hsbc.com, provide products and services governed by U.S. laws and regulations. Our products and services, as well bank of america phone number usa their specific terms and conditions, are subject to change and may not be available in all territories or to all customers. If you are not located in the U.S., the laws and regulations of your country of residence could affect the offering, negotiation, discussion, provision, and/or use of HSBC U.S. products and services. If you are not a U.S. resident, please read the specific cross-border product and service disclaimers, which are available on the Cross Border Disclosure page of our public website at www.us.hsbc.com/crossborder.

Источник: https://www.us.hsbc.com/

Top 10 Banks Customer Service Hold Times Compared

When you've got a problem with an existing bank account or a question about opening a new one, calling customer service is often more convenient than visiting a branch. However, with more banks converting to automated systems, getting an actual person on the line may mean waiting a little longer than you'd like. I put customer service hold times to the test at the top 10 big banks to see which ones have the shortest and longest waits.

Image via FlickrFlickr

The setup

To get a feel for how each bank's telephone customer service works, I spent some time calling them up and asking a few questions. I used the customer service number listed on each bank's website for new accounts, and for the sake of not hanging up after the representative www hcfcu com, I asked about second chance checking accounts. These are accounts that are designed for people who've been denied a regular account because they have negative information on ChexSystems.

I also asked if there was another phone number I could call that would be more direct and whether their call center was located in the U.S. None of the banks were able to offer an alternate number, although a few of the representatives I spoke to suggested calling the branch directly instead. The majority of people I spoke with worked at call centers in the U.S., although Chase, Citibank and Wells Fargo connected me with reps overseas.

I also made a point of asking each representative when live phone service was available. Half the banks have representatives on hand 24/7, while the other half operate on limited hours each day. All of them allow you to use automated support to check your balance or make transfers any time day or night, seven days a week.

Navigating the customer service options

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When calling each bank, I made note of how their customer service phone system was set up. Specifically, I paid attention to whether the system was entirely voice-activated or required me to use my phone's keypad. With the exception of BB&T, TD Bank and Capital One 360, all the big banks I called featured a menu that used voice commands.

I also wanted to see if pressing "0" would cut down on the wait and get in touch with a live person faster. Pressing "0" let me bypass the menu with half the banks I called but for the most part, it didn't shave any time off how long I had to wait for a representative.

How the hold times compared

The actual wait times varied pretty widely, ranging from just 41 seconds at Capital One to nearly 9 minutes at TD Bank. I waited a combined 8 minutes when calling Bank of America because after sitting on hold for 6 minutes, I was disconnected and had to call back.

When I averaged them all together, the typical wait time came in at about 3 minutes and 45 seconds. If you've got accounts at a big bank, take a look at the table below to see how the wait time stacks up to the competition.

Bank Customer Service Hold Times

Bank NameHold Time# of Buttons Pushed to Reach a PersonPress "0" to Reach a RepresentativeVoice Activated CommandsLocated in the U.S.Availability
Bank of America8 minutes2NoYesYesMon.-Fri. 7 a.m.-10 p.m. local time Sat.-Sun. 8 a.m.-5 p.m. local time Automated support: 24/7
BB&T6 minutes3NoNoYesMon.-Sun. 6 a.m.-Midnight ET Automated support: 24/7
Capital One 36041 seconds 0, directed straight to a representativeNoNoYesMon.-Sun. 8 a.m.-8 p.m. Automated support: 24/7
Chase2 minutes1YesYesNoMon.-Sun. 24 hours a day
Citibank50 seconds1YesYesNoMon.-Sun. 24 hours a day
PNC Bank2 minutes0, all voice-activatedNoYesYesMon.-Fri. 7a.m.-10:00 p.m. ET, Sat.-Sun. 8 a.m. to 5 p.m. ET
SunTrust7 minutes2YesYesYesMon.-Sun 6 a.m.-Midnight ET
TD Bank9 minutes1YesNoYesMon.-Sun. 24 hours a day
US Bank2 minutes3NoYesYesMon.-Sun. 24 hours a day
Wells Fargo4 minutes1YesYesNoMon.-Sun. 24 hours a day

Which bank offered the best customer service?

capone

Overall, my vote for the best service goes to Capital One 360. It took less than a minute to get through and I didn't have to press a button or fumble my way through a voice-activated system that kept asking me to repeat myself. The rep I spoke to was friendly and answered all of my questions completely without trying to sell me anything.

The only negative was that live help isn't available 24/7 over the phone. The service hours are pretty reasonable so unless you've got a problem or question that needs to be addressed in the dead of night, you shouldn't have trouble getting someone on the line when you need to.

How to get best customer service from your bank

Image via Flickr

If you've been frustrated by long wait times in the past or you've had a bad customer service experience there are a few things you can do to make your next call a little smoother. One option is to get someone to hold your place in line for you so you're not glued to your phone all day.

Lucyphone is a virtual call-back system that's free to use. You type in your bank's name or customer service bank of america phone number usa and your phone number and the site connects you automatically. If you get roadblocked by the automated system, Lucyphone waits on hold for you and you'll get a return call when the representative comes on the line.

If you're calling a bank that doesn't direct you to a voice-activated menu, you can still try saying what you need instead of wasting time punching buttons. At BB&T and TD Bank, I was able to get in touch with someone by saying the word "representative" when the system asked me to enter my account number.

Asking for the rep's name and ID number is also a smart move if you've got a complicated issue and you're worried about getting disconnected. If they've got an extension or a direct number where they can be reached, that's even better. You should also check to see if there's a ticket number assigned to your call in case you have to call back first national bank alaska eagle river branch speak to someone else.

If all else fails, ask for a supervisor

There are some questions that customer service representatives may not know the best answer to and if you're stuck talking to someone who obviously can't help you, it's okay to ask to speak to a supervisor who can. The same goes if you feel the rep you're speaking with is being rude or going out of their way to not provide the best service. Just make sure you keep your cool so and be clear about the problem so you can get it resolved as quickly as possible.

Have you had a nightmarish customer service experience when calling your bank? Tell us about it in the comments.

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Источник: https://support.apple.com/en-us/HT204916

United States of America

In the United States, Scotiabank has been operating for over 100 years and serves clients through teams of Relationship Managers and Product Specialists working together to offer multi-product solutions to clients' financial needs. In addition to our strong Corporate Banking experience, we offer an expanded U.S. equities platform and Global Fixed Income platform. We also have Primary Dealer status in several key countries including the U.S. Scotiabank's offices in the U.S. do not provide retail or consumer deposit, account, or cash services and cannot assist with account inquires or servicing needs of retail accounts held in other countries.

Regulatory Disclosures

New York

250 Vesey Street,
23rd & 24th floors
New York, NY 10281
T 1.212.225.5000
F 1.212.225.5090

Boston

75 State Street, 28th Floor
Boston, MA 
USA 02109
(Institutional Equity only) 
T 617.330.9400
F 617.330.1478

Houston
711 Louisiana Street, Suite 1400
Houston, TX 77002
T 1.713.752.0900
F 1.713.752.2425

New Orleans (Scotia Howard Weil)
1100 Poydras Street
Suite 3500 Energy Centre
New Orleans, LA 70163
T 1.504.582.2500

Источник: https://www.scotiabank.com/global/en/country/united-states-of-america.html

Bonus Offer

Offer is valid on new accounts only. To qualify, company must spend $3,000 within the first three months of account opening to receive the bonus. 10,000 bonus points will be credited within 60 days of qualification under the description: Commercial Spend Bonus.

Earning Points

Base Rewards Tier: Earns (i) one bank of america phone number usa point for each dollar you spend for net retail purchases (gross retail purchases less any returns or credits), (ii) three (3) points for each dollar you spend for net retail purchases in the follow rewards category: gas stations (2 additional points on top of the 1 point per dollar earned on net retail purchases), (iii) two (2) points for each dollar you spend for net retail purchases in the following rewards categories: restaurants and travel (airlines, auto rental, and lodging) (1 additional point on top of the 1 point per dollar earned on net retail purchases).

Rewards Categories: Merchants who accept Visa credit cards are assigned a merchant code, which is determined by the merchant or its processor in accordance with Visa procedures based on the kinds of products and services they primarily sell. We group similar merchant codes into categories for purposes of making reward offers to you. We make every effort to include all relevant merchant codes in our rewards categories. However, even though a merchant or some of the items that it sells may appear to fit within a rewards category, the merchant may not have a merchant code in that category. When this occurs, purchases with that merchant won't qualify for rewards offers on purchases in that category.

Businesses may earn up to 10,000 points per calendar month, excluding bonus points. Points earned are available for redemption for a 3 year term. Points expiring during the year will be cleared from the Program Account on the last day of the month in which they expire.

Rewards Redemption

Businesses in the Base Rewards Tier may redeem points for (i) cash back to a First Citizens checking or savings account or credit card statement credits, (ii) credit towards a First Citizens personal loan or mortgage principal, (iii) Pay Me Back statement credits, (iv) travel rewards, including airline tickets, hotel, car rentals, cruises and tours, (v) retail gift cards and certificates and (vi) merchandise and (vii) donations.

These Terms are only a summary. Other restrictions and requirements apply. The full First Citizens Rewards® Program Rules will be provided upon enrollment and are accessible via the program website at FirstCitizensRewards.com at log in.

Program Rules are subject to change or cancellation without notice.

Источник: https://www.firstcitizens.com/
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