amazon com mytv help

Learn to log in and exit out of Hulu on your device. If you have a TV-connected device, you can use an activation code to activate it on. Troubleshooting · Can I Watch Prime Video If I Travel Abroad? · Ligue 1 Support · Autumn Nations Series Support · Issues during Sign In or Sign Out on Prime Video. For assistance, please go to Hey Ryan! thanks for copy and pasting the same thing that's in the amazon video help link!

: Amazon com mytv help

Amazon com mytv help
Amazon com mytv help
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amazon com mytv help

Amazon com mytv help -

A step-by-step guide

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You don't need to be a tech whiz to enjoy everything Amazon Prime Video has to offer. Our comprehensive set-up guide has you covered. Follow the steps below and you'll quickly be able to binge-watch your day away.

Step 1. Make sure you have a compatible device

Amazon Prime Video comes with great device compatibility, but it's always best to double-check before signing up to make sure you'll be able to stream content on your preferred gadget. Here are all the devices that work with Prime Video in Australia:

  • Computers (PC & Mac)
  • Mobile devices
  • Fire TV
  • Samsung TVs
  • Sony TVs
  • LG TVs
  • PlayStation 3
  • PlayStation 4
  • Apple TV
  • Xbox One

Step 2. Visit the Prime Video website

Head to the Amazon Prime Video official website. Your screen should look something like this:

Amazon Prime Video home webpage

Prime Video is free with an Amazon Prime subscription. If you already signed up for one, click on Prime Member? Sign In and take it from there. Otherwise, click on Start your 30-day free trial.

Step 3. Create your Prime Video account

In the next screen, you will be prompted to sign in to your Amazon account with your email and password. If you already have an account, enter your information, follow the on-screen prompts to start your free trial and enjoy.

New to Amazon? Click on Create your Amazon account. Then, enter your name and email, and select a password you will use to access your account. Click Continue. Next, enter your payment details. Amazon accepts all major credit and debit cards.

Don't worry, you won't be billed until your free one-month trial is over. After that, Amazon Prime is $6.99/month. Besides access to Prime Video, you also get exciting Prime perks like expedited shipping on Prime-eligible items, free international shipping, as well as access to Prime Reading and Twitch, among others.

Finally, review your account information, payment details and selected plan on the confirmation screen. Select Confirm to complete sign up. That's about it.

Step 4. Set up Amazon Prime Video

To take full advantage of Prime Video, take the time to set up the app on your devices. Here's how:

  • To get Prime Video from your PC or Mac, simply access the Prime Video website. Supported browsers include Chrome, Firefox, Internet Explorer, Microsoft Edge, Safari and Opera.

  • Prime Video is compatible with Android and iOS devices. Head to the App Store or Google Play, install the app to your device, log in with your credentials and you're good to go. You need to run Android OS 4.0 (Ice Cream Sandwich) or higher, or own an iPhone/iPad/iPod touch device running iOS 8.0 or higher.

  • To watch Prime Video on your Fire TV Stick Basic Edition, register your device using the account information associated with your Prime membership. To change your Fire TV registration settings, select Settings from the Fire TV menu and go to My Account. If your device is not registered, a Register option displays on this screen. Select Register and enter your Amazon account information. Then, open the Prime Video app from the Home screen.

  • On selected Samsung TVs, get the Prime Video app from the Samsung Smart Hub. Start by pressing the Smart Hub button on your TV remote, then select Samsung Apps from the menu. Find Prime Video and select it. After the app downloads, sign in to connect your account to the app.

  • On selected Sony TVs, get the Prime Video app from the Content Bar on your Sony TV. Press the Home button on your TV remote, then open Featured Apps and select Prime Video. If you don't see the app listed there, try looking in All Apps. Then, select Sign In and start watching.

  • On selected LG TVs, get the Prime Video app from the LG Content Store. Press the My Apps button on your TV remote, then select Prime Video from the App Launcher. Once the app has downloaded, sign in with your login information.

  • On PS3, get the Prime Video app from the PlayStation Store. Simply open the PlayStation Store from the XrossMediaBar (XMB), select Apps, then Movies and TV. Find Prime Video and select the Download option. Then, sign in and start streaming.

    On PS4, get the Prime Video app from the PlayStation Store. Open TV & Video from the XrossMediaBar (XMB), then find Prime Video and select the Download option. Finally, select Start to launch the app and login.

  • On Apple TV, get the Prime Video app from the App Store. Open the App Store application from the Home Screen, find Prime Video and select Get. Then select Prime Video from the Home Screen to launch the app and log in.

  • Xbox One

    On Xbox One, get the Prime Video app from the App Store. Open the Store tab from the Home Screen, find Prime Video and select Get. Then, select Launch to launch the app and sign in.

Step 5. Start browsing Amazon Prime Video

While the content library is more limited than the US, Prime Video does offer a fun mix of TV shows and movies with original productions like The Marvelous Mrs. Maiseland Jack Ryan definitely worth a binge. The platform also enables you to download titles to watch offline, so you can enjoy shows and movies on mobile devices while on the go.

Latest streaming news


How to unblock Amazon Prime Video with ProtonVPN

Prime Video is Amazon’s video-on-demand streaming service. It is the only place you can find Amazon-produced content, including The Man in the High Castle, Transparent, and Sneaky Pete. You can also stream some sports, like the English Premier League, on Prime Video as well.

ProtonVPN users can watch all their favorite shows on the Australian, Canadian,French, German, Indian, Italian, Swiss, UK,and US versions of Amazon Prime Video no matter where they are! We also support streaming from the Japanese version of Amazon Prime Video, although this requires an Amazon account registered in Japan. 

But watching The Marvelous Mrs. Maisel is not the only thing you can stream with ProtonVPN. You can also watch HBO Max, Disney+, and Netflix. See all the streaming services you can access with our streaming guide for new users.

How to watch Amazon Prime Video with ProtonVPN

To watch the Australian, Canadian,French, German, Indian, Italian, Swiss, UK,and US versions of Amazon Prime Video, you will need to connect to any Plus server located in your desired country (e.g., to watch the German version of Amazon Prime Video, you need to connect to a Plus server in Germany). To watch the Japanese version of Amazon Prime Video you will also need an Amazon Prime account registered to a Japanese address.

Plus servers have a “P” icon next to them in our macOS and Windows app. They can be found in the Plus servers list on our Android and iOS app.

On your Android TV (app currently in beta testing), connecting to any of these countries will automatically connect you to a Plus server if you have the right subscription.

Plus servers are available for Plus and Visionary Plan subscribers. For the fastest and most reliable connection, please connect to the server that is closest to your current location. To find the nearest servers to you, check the full list of our servers.

ProtonVPN does not condone the use of our VPN service to bypass copyright regulations.

Step 1:

Get a ProtonVPN Plus or Visionary subscription

If you already have a Plus or Visionary ProtonVPN account, you can skip to step 2.

If you’re a new user, sign up for ProtonVPN.

If you have a Free or Basic plan, upgrade your account by logging in and selecting Plus or Visionary from your account Dashboard.

Step 2:

Install our VPN app

You need to download the ProtonVPN app for your operating system. You can securely stream your favorite shows on Windows, macOS, and Linux devices, or on the go with your Android or iOS devices.

If you have an Android TV, you can join the beta testing program and install the app directly on your device. If you already have our app, you can skip to step 3.

For installation help, here are our support guides:

Step 3:

Buy a Prime Video subscription

If you already have an Amazon Prime or a Prime Video subscription, you can skip to step 4.

To have access to all the shows on Prime Video with our VPN, you’ll need either a valid Amazon Prime or Prime Video subscription. An Amazon Prime subscription costs $12.99 per month or $119 per year (plus tax) and comes with other perks, like the ability to rent certain Kindle books for free and free one-day shipping. A subscription for just Prime Video costs $8.99 per month. You can also purchase videos through Amazon for streaming. (UK Amazon Prime Video and German Amazon Prime Video have similar offers.)

Step 4:

Start watching Prime Video securely with ProtonVPN!

Connect to a Plus server in any of the countries listed above, log in to Prime Video, then kick back and relax.

If you experience issues watching Prime Video, please try the following:

Prime Video may not always work. If you have tried all possible options and are still having issues or if you have any questions, please contact our Support team.


Prime Video help

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Prime Video delivers Amazon Originals, popular movies and TV shows plus a limited selection of live sports. Prime Video also offers additional channel subscriptions and rental for movies & TV shows.

How do I get Prime Video on Sky Q?

To launch Prime Video just say ‘Open Prime Video’ into your voice remote.

If you don't have a voice enabled remote just go to the Apps Menu on Sky Q or find Prime Video via the Apps rail on the Sky Q home page.

Open the Prime Video app and follow the instructions to pair your device with your Prime membership. If you’re not a Prime member, sign up via the Prime Video app to enjoy a 30-day free trial.

For more help getting Prime Video on all of your Sky Q boxes, visit our step by step guide.

Can't see the app on your box? Follow our Fixing problems with Prime Video help guide to download the app to your Sky Q box.

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What to watch on Prime Video on Sky Q

  • Amazon Originals and Exclusives.
  • Movies and TV shows included with Prime or available to rent or buy.
  • Bingeable box sets.
  • Live sports.

Watch anytime, anywhere across multiple devices!

Need more help?


How to set up Amazon Prime Video

Als je je televisie wilt registreren via, dan ben je hier aan het juiste adres. Door deze registratie kun je namelijk via de Prime Video app op je TV alle films en series van Amazon Prime Video bekijken op het grote scherm. Door het eenvoudige stappenplan hieronder te volgen, kun je je TV direct activeren.

→ Je kunt nu 30 dagen gratis naar alle films en series op Amazon Prime Video kijken ✅

Kijk nu 30 dagen gratis naar Amazon Prime Video 🍿

Registreer je TV bij Amazon Prime Video via

Natuurlijk wil je niet altijd alleen maar naar alle films en series op Amazon Prime Video blijven kijken op het scherm van je telefoon of 13 inch laptop. Die mooie nieuwe televisie in je woonkamer heeft zelfs een speciale app geïnstalleerd, waardoor je niet eens een Chromecast of Apple TV nodig hebt om je favoriete titels te streamen. In tegenstelling tot apps voor Netflix, Videoland, Disney+ en andere streamingdiensten is het echter nodig om je televisie te registreren bij Amazon Prime Video voordat je kunt beginnen met kijken via je TV.

Dat is niets raars of bijzonders, maar enkel een extra beveiligingsstap. Zo kunnen mensen niet zomaar met de gegevens van jouw account aan de haal gaan. Via het onderstaande stappenplan wordt je stap voor stap eenvoudig uitgelegd hoe je je televisie bij Amazon Prime Video registreert. Zorg wel dat je eerst een (gratis proef)abonnement bij Amazon Prime Video hebt aangevraagd.

Stap voor stap: activeer je televisie via

Benodigde tijd: 1 minuut.

Zo registreer je je televisie bij Amazon Prime Video om via het grote scherm naar alle films en series te kunnen kijken.

  1. Ga naar de officiële website van Amazon Prime Video om een (gratis proef)abonnement aan te vragen

    Als je dit al gedaan hebt, kun je deze stap overslaan.

  2. Ga naar

    Dit is de pagina waarop je je TV kunt registreren.

  3. Log in bij je Amazon account

    Heb je nog geen account? Ga dan terug naar stap 1.

  4. Vind je registratiecode op je televisie of apparaat

    Start hiervoor de Prime Video-app op je tv of apparaat, selecteer ‘Registreren op de Prime-website’ en vervolgens verschijnt de registratiecode links in het scherm.

  5. Vul de registratiecode in op de zojuist bezochte website om je televisie te activeren

    Gefeliciteerd! Je kunt nu naar alle films en series op Amazon Prime Video kijken via het grote scherm!

Alternatieve methodes om Amazon Prime Video te streamen

Lukte dit je niet? Dan is er gelukkig nog een flink aantal andere methodes om via je televisie naar alle films en series op Amazon Prime Video te kijken. Hieronder vind je een paar handige alternatieven die ook perfect werken.

1. Stream Amazon Prime Video via een Chromecast of Apple TV vanaf je mobiel, tablet of laptop

Het is met een Chromecast of Apple TV heel eenvoudig om een film of serie vanaf de Amazon Prime Video applicatie op een ander apparaat (zoals laptop, tablet of mobiel) op je televisie af te spelen. Koop hiervoor één van beide apparaatjes voor een lage prijs door op de naam hierboven te klikken, installeer hem eenvoudig in je televisie en begin met streamen naar je televisie.

Dit apparaatje is geschikt voor de meeste televisies, mits ze een HDMI-aansluiting hebben. In principe maakt een Chromecast of Apple TV van elke televisie een zogenaamde Smart TV. Bedenk je bij deze aankoop wel dat een Chromecast geschikt is om vanaf elk soort apparaat naar je TV te streamen, maar dat een Apple TV kastje alleen werkt in combinatie met een Apple mobiel (iPhone), tablet (iPad) of laptop (Macbook).

2. Download de Amazon Prime Video applicatie via je Playstation 4

Inmiddels hebben veel huishoudens een Playstation 4 in huis. Deze gaming console is tegelijkertijd een compleet entertainment systeem, waarmee de televisie naast beeldscherm voor spellen ook kan worden gebruikt om films, series of muziek op af te spelen. De Playstation 4 heeft een speciale app voor Amazon Prime Video, waardoor eenvoudig naar alle films en series kan worden gekeken via het entertainmentsysteem.

3. Deel je scherm via een HDMI-kabel

Een HDMI-kabel is mogelijk de goedkoopste oplossing om Amazon Prime Video via de televisie te streamen. Voor ongeveer een tientje kun je hiermee je laptop aansluiten aan de televisie en je scherm direct delen tijdens het kijken van je favoriete films en series.

Let wel op. Het kan dat je laptop of televisie net geen HDMI-aansluiting heeft. Hiervoor heb je in dat geval ook een verloopstukje nodig, zoals voor een VGA-aansluiting bij de televisie of voor een USB-C aansluiting bij de laptop.

4. Kijk via een webbrowser op je televisie

Sommige slimme televisies hebben een webbrowser. Het verschilt per televisie hoe makkelijk het werkt en of de juiste programma’s draaien om Amazon Prime Video te kijken, maar verschillende kijkers hebben al aangegeven dat dit een geschikte methode was om het gemis van een applicatie te omzeilen. Ga hiervoor naar de webbrowser op je televisie, zoek de Amazon Prime Video website op, log in bij je account en begin met streamen.

5. Gebruik de Amazon Prime Video Nederland app op je TV mediabox van Ziggo, KPN of een andere provider

Het is ook een eenvoudige optie om op een mediabox van Ziggo, KPN of een andere provider de Amazon Prime Video applicatie te gebruiken. Het verschilt per provider hoe en waar de Amazon Prime Video app precies te vinden is, maar bijna elke aanbieder heeft de applicatie beschikbaar.